Social Media Manager
Juno · San Francisco, CA, US
Job Description
About Juno
Juno is a personal health assistant for people living with chronic illness. People text Juno their symptoms, and it logs them automatically, helps spot patterns and potential triggers, and turns their health history into a PDF for doctor appointments.
We started Juno because we know what it’s like to live with a chronic condition and struggle to find answers. We care about the everyday moments that often get overlooked: trying to explain a flare, remembering what happened between appointments, or finding the words to describe something other people can’t see.
Juno is backed by Y Combinator and now supports more than 300,000 people globally. We're looking for someone who wants to help us reach more people through thoughtful, useful content.
About the role
You’ll own Juno’s social presence, from ideas and scripts to publishing and community. Your job is to turn real patient experiences, useful symptom-tracking advice, and product moments into content people stop for, share, and act on.
You should be comfortable on camera and excited to create. Some days you’ll explain how texting a symptom becomes an appointment-ready report. Other days you’ll work with a creator, respond to a community conversation, or turn a promising idea into a video that afternoon.
You’ll work closely with the founders, set the content playbook, and connect social growth to people discovering and using Juno.
What you'll do
- Own TikTok, Instagram, and YouTube Shorts, and develop a clear role for other channels.
- Create short-form videos: research ideas, write hooks and scripts, film, edit, and publish.
- Appear on camera regularly and help shape Juno’s voice.
- Make symptom tracking, patterns, and appointment preparation easy to understand through useful content and product demos.
- Build a consistent content calendar while leaving room to act quickly on good ideas.
- Reply to comments and DMs with warmth and judgment, including knowing when to bring a question to the team.
- Find and collaborate with creators community.
- Track watch time, shares, saves, audience growth, and app signups, and use the results to improve the next batch.
What we're looking for
- Experience growing a brand or your own social channels, with examples of content you created and results you can explain.
- Strong short-form video instincts: you understand hooks, pacing, retention, and payoff.
- Genuine comfort on camera.
- Strong storytelling and writing skills
- The ability to take a video from idea to published post, including filming and editing.
- An understanding of chronic illness and healthcare, developed through lived experience, supporting someone, study, work, or involvement in health communities
- Someone who takes ownership, follows through, and learns quickly.
Your work matters more than a specific degree or number of years in the role.
Nice to have
- Experience in consumer apps, health, wellness, or community-led brands.
- Personal or professional familiarity with chronic illness.
- Experience working with creators and managing collaborations.
- A social account you’ve built yourself.
- Experience using AI effectively to speed up your manual workflows.
- Experience turning organic content into effective paid creative.
What we offer
- Ownership of Juno’s social strategy and room to shape the brand.
- Direct collaboration with the founders and a short path from idea to execution.
- Work on a product built around problems people face every day.
How to apply
Send us a short introduction, links to your work, and:
- Two or three posts, accounts or videos you’re proud of, with your contribution and results.
- One short-form video idea you’d make for Juno.
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