Implementation Specialist
Health Hue Digital · Remote (-11, -10, -9.5, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, -1, 0, 1, 2, 3, 3.5, 4, 4.5, 5, 5.5, 5.75, 6, 6.5, 7, 8, 8.75, 9, 9.5, 10, 10.5, 11, 12, 12.75, 13, 14 timezones)
Posted January 21, 1970
AI Summary
Health Hue Digital is hiring a remote Implementation Specialist to take new clinic accounts from kickoff to go-live. The role covers configuring the Health Hue Hub platform (services, providers, calendars, forms, payments, messaging), migrating patient and provider data from clinics' previous software, and training clinic staff on live calls. It suits someone organized enough to run several launches at once and who enjoys bridging technical setup with patient-facing clinical operations.
Job Description
When a clinic signs with us, you get them running. That means setting up their account in Health Hue Hub, bringing over their services, providers and patient data, and training their team so day one goes smoothly.
Clinics are trusting us with their schedule and their patients. The job is to plan each launch carefully, keep the clinic informed at every step, and hand a confident, fully set up account to the client success team.
Responsibilities
Run onboarding for new clinic accounts from kickoff to go-live
Configure services, providers, calendars, forms, payments and messaging
Plan and check data migrations from the clinic's previous software
Train owners, providers and front-desk staff on live calls
Keep a clear checklist and timeline for every launch, and share it with the clinic
Hand each account to client success with full notes on how it is set up
Requirements
2+ years in SaaS implementation, onboarding or technical account setup
Very organized: you can run several launches at once without dropping details
Comfortable with spreadsheets and moving data between systems
Patient, clear trainer for non-technical teams
Careful with sensitive information
Bonus
Experience onboarding clinics, spas or other healthcare practices
Experience migrating data out of EMR, booking or CRM software
Familiarity with HIPAA or PHIPA requirements
Apply on our site:
Originally posted on Himalayas
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