Dayshift, Work from Home - (NDIS/Healthcare) General Virtual Assistant with Rost

• Provide administrative support to the team, including scheduling and preparing presentations, organizing meetings, taking notes and summarizing documents.
  
• Manage shift reports
  
• Rostering
  
• Reviewing paperworks
  
• Research topics related to clients’ needs
  
• File and document organization
  
• Email monitoring and organizing
  
• Writing and maintaining records
  
• Prepare communications, such as memos, emails, invoices, reports and other correspondence
  
• Write and edit documents from letters to reports and instructional documents
  
• Set up participants shifts in line with NDIS funding agreements
  
• Ensure all details and information that is entered into the database is current and accurate
  
• Respond to service enquiries and requests
  
• Communicate and liaise with key stakeholders, services users, families, staff and advocates
  

Requirements

• Minimum 2 years of Previous experience in a similar role.
  
• Excellent written and verbal communication skills
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  
• Great attention to details
  
• Experience in using Deputy or similar software
  
• Experience in using Podio, WhatsApp, Maslow, Teams, Slack or similar tools is a PLUS
  
• Experience in using Trillo is preferred
  
• Tech savvy and is familiar with AI
  
• Knowledge of the NDIS - Healthcare industry is an advantage