Reliability and Maintainability Engineer (R5301)
Shield AI · Dallas, Texas
Posted July 9, 2026
Job Description
Job Description:
The Reliability and Maintainability Engineer is a senior-level individual contributor responsible for driving investigation, root cause analysis, corrective action, and reliability improvement for V-BAT field failures, repeat defects, and complex technical issues requiring deeper engineering analysis.This role owns the technical investigation path for fielded V-BAT issues by using logs, returned hardware, test data, maintenance records, operational context, configuration data, and fleet trends to determine failure modes, root causes, contributing factors, and corrective actions. The Reliability and Maintainability Engineer partners closely with Fleet Support Engineering, Product Engineering, Quality, Manufacturing, Reliability Data Engineering, Supply Chain, and Operations to ensure field failures are understood, contained, corrected, and prevented from recurring.This role is accountable for translating field issues into structured technical investigations, verified corrective actions, reliability improvements, maintainability improvements, and clear product health insights that improve fleet readiness, customer support, and long-term system performance.
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