Heavy Fleet Maintenance Supervisor (Starship)

HEAVY FLEET MAINTENANCE SUPERVISOR (STARSHIP)

The Heavy Fleet Maintenance Supervisor is responsible for leading a team of technicians supporting Starship and Super Heavy fleet operations. This role is the primary on-site driver of hour-by-hour and day-by-day progress for critical heavy-lift and transport activities that enable fleet readiness and vehicle movements. The Supervisor takes requests from engineering and various fleet owning teams and executes by building, retaining, and managing a high-performing team; allocating labor and fleet assets; prioritizing repairs and critical path needs; and owning maintenance based operational metrics. The Supervisor is a key enabler of a productive, fun, and hard-working culture and is expected to be an inspiring leader who frequently works side-by-side with the fleet maintenance team.

RESPONSIBILITIES:

• Manage a team of technicians specializing in a large variety of equipment repair
• Lead and manage staff technicians, including all performance management, coaching, and development activities
• Oversee fleet asset utilization for both heavy and light duty equipment. This includes, but is not limited to; key management software, telematics devices, and various third party management software
• Review work orders, repair data, inventory practices; recommend changes to improve safety, efficiency, and asset utilization
• Assess and vet skillsets required for fleet operations; identify training needs and develop or deliver training programs for the team and fleet equipment operators
• Provide data and reporting on fleet metrics, equipment utilization, labor hours, and improvement objectives
• Monitor labor hours, overtime, and fleet asset downtime; implement improvement plans for time management, productivity, and equipment availability
• Drive operational results by communicating clear expectations for customer communications, repair quality, and repair timeliness, and job performance; plan, monitor, and appraise results
• Organize, assign, and track work/deliverables across the team to ensure seamless multi-shift progression of fleet operations
• Foster cooperation within and between multiple departments including; production, engineering, and other support departments
• Ensure quality and conformance of equipment to repair specifications and safety standards
• Maintain inventory of tooling, spare parts, and any equipment needed for consistent fleet operations
• Improve safety, efficiency, and fleet asset reliability through regular audits, inspections, and continuous improvement initiatives
• Continuously improve process efficiency, manpower utilization, equipment productivity, and overall fleet readiness

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 8+ years of experience in Fleet Operations (preferably supporting vehicle or large-asset fleets)
• 3+ years of experience leading Repair/Technician teams in a high-tempo operational environment

PREFERRED SKILLS AND EXPERIENCE:

• Strong understanding of all types of equipment with an emphasis in fleet heavy-lift assets
• Ability to analyze repair quality metrics and repair timeliness data
• Strong working knowledge of heavy lift equipment and repair needs for fleet operations
• Experience managing equipment fleets, utilization metrics, preventive maintenance coordination, or heavy asset logistics
• Ability to rapidly change roles/responsibilities while working in a high-paced, challenging, multi-shift fleet operations environment
• Strong history with vendor communication and maintaining communication with multiple stakeholders
• Proven ability to drive safety, reliability, and continuous improvement of heavy equipment fleets

ADDITIONAL REQUIREMENTS:

• Must be willing to work long hours, nights, and weekends with limited notice to meet the business needs
• Provide 24/7 on-call support of all critical activities and emergency situations
• Stand: Up to 6 hours per day
• Sit: Up to 6 hours per day
• Push/Pull: Up to 75lbs. (unassisted) 15 minutes or less per day
• Overhead reach: Up to 6 hours per day
• Walk: Up to 6 hours per day
• Lift/Carry: Up to ≤ 50 lbs. (unassisted) 15 minutes or less per day
• Climb (ladder/stairs): Up to 6 hours per day
• Kneel/Crouch: Up to 3 hours per day
• Upper body twist: Up to 3 hours per day
• Ability to work in temperatures over 80 degrees 6 hours or greater per day
• Candidate must be capable of safely working at heights (up to 500ft), in confined spaces, operating heavy equipment and machinery, and performing the physical requirements of the job listed in the job description. Candidate may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review