Strategic Accounts Manager IAA
RBGlobal · Remote (United States)
Posted January 21, 1970
AI Summary
RBGlobal is hiring a Strategic Account Manager for IAA to build and nurture relationships with select Demand customers, with the goal of growing IAA's revenue and improving customer experience scores. The role involves regular performance discussions, resolving customer issues, spotting opportunities for deeper engagement, and coordinating with Inside Sales, Operations, and Buyer Services. This is a remote role reporting to the Manager of Account Management.
Job Description
The Strategic Account Manager is responsible for building, maintaining, and nurturing strong business relationships with select Demand customers to maximize IAA’s revenue and customer experience scores. The Strategic Account Manager will communicate regularly with designated customers and discuss performance, resolve customer queries, and identify opportunities to increase customer engagement with IAA. The Strategic Account Manager will work closely with the Inside Sales team, Operations, and Buyer Services to assist with customer service. This role reports to the Manager of Account Management.
Originally posted on Himalayas
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