Customer Service Representative

Remote VA · Remote (Dominican Republic)

Remote

Full-time

Mid

Posted January 21, 1970

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AI Summary

This is a remote customer service role supporting a property management team. The representative will answer tenant calls, follow up on maintenance tickets, assist with basic QuickBooks tasks, and provide professional, timely support. Fluency in English and Spanish is required.

Job Description

We are looking for a reliable Customer Service Representative to support our property management team by assisting tenants and coordinating maintenance requests.

Key Responsibilities

* Answer tenant phone calls

Oversee and follow up on maintenance tickets

* Assist with basic QuickBooks tasks

Provide professional and timely customer support

Requirements

* Fluent in English and Spanish

Strong communication and organizational skills
Basic QuickBooks knowledge is preferred
Reliable, professional, and detail-oriented