Sales Operations Analyst
PayJoy · Jakarta
Hybrid
Full-time
Mid
Go To Market
Posted October 20, 2026
Job Description
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Sales Ops Analyst - Jakarta is the execution engine behind PayJoy Indonesia's sales operating model. Where the Commercial team designs pilots, rollouts, and process changes, this role involves getting them into the field: running pilot logistics, standing up and maintaining sales tooling, documenting and enforcing SOPs, and keeping partner and customer acquisition workflows running without friction. This is a hands-on, execution-heavy role. You will take a defined test design and be responsible for the operational reality of running it, coordinating field teams, tracking data quality, maintaining the tools reps and promoters touch daily, and flagging what's breaking before it becomes a bigger problem. This position reports to the Commercial Analyst and will have a direct hand in scaling PayJoy Indonesia's sales force effectiveness as the team grows.
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