Staff Software Engineer - AI

Opportunity Management (OM) Team

About the Team

• Our mission is to deliver a resilient, internet-scale microservice platform supporting high-velocity development, real-time analytics, and intelligent automation. The team architects and powers the critical backend services at the core of our opportunity management and forecasting ecosystem. We collaborate closely with cross-functional leaders to drive innovation, enable data-driven decisions, and leverage cutting-edge AI/ML to ensure global customer impact.
• As Outreach invests in AI-native product experiences, this team owns both the backend platform and the clean, well-modeled, high-quality data foundations those experiences depend on. This role is central to that shift. 

The Role

• We are seeking a Staff Software Engineer who thrives on tackling complex technical and architectural challenges at scale. You will bring deep expertise in scalable, distributed systems design, lead high-performing teams through ambiguity, and accelerate product innovation in data-driven and AI-rich environments. You will steer system evolution, guarantee performance under high load, and mentor peers while shaping delivery and technical direction.
• Equally important, you will raise the team’s data- and AI-engineering maturity — designing the pipelines, data models, and ML/GenAI integrations that power our next generation of intelligent features.