Director, Business Development

Your Impact on our Mission

Zocdoc’s most important asset is our people. For nearly two decades, Zocdoc has helped patients find and book the care they need. We’re now extending that mission beyond the Zocdoc marketplace by building the infrastructure that makes access to care easier wherever patients search — including provider websites, health platforms, search engines, AI platforms, and other high-impact distribution channels.

The Director, Business Development, Syndication Partnerships will set and lead Zocdoc’s syndication partnership strategy, owning portfolio-level growth and some of the company’s most strategic partner relationships. This leader will identify where to invest, negotiate and structure complex partnerships, and align executive and cross-functional teams around the highest-impact opportunities. They will be accountable for measurable portfolio outcomes and for building a scalable approach to partner performance and growth.This is a high-visibility role with meaningful influence across Zocdoc. The ideal candidate combines strategic thinking with strong commercial instincts and a track record of independently driving results at large, complex organizations. They are equally comfortable defining a long-term partnership vision, negotiating with senior decision-makers, and rolling up their sleeves to solve problems and deliver outcomes.

You’ll enjoy this role if you are...

• Excited by the opportunity to shape a new and strategically important area of Zocdoc’s business.
• Energized by both setting direction and personally advancing high-value partnerships from idea to signed agreement to measurable results.
• Commercially and analytically minded, with the ability to connect partnership strategy to business outcomes.
• A thoughtful operator who can make clear choices about which opportunities to pursue, expand, redesign, or prioritize.
• Motivated by building repeatable systems, decision frameworks, and operating practices that help a growing partnership function work more effectively.
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Your day to day is...

• Defining and evolving the strategy for Zocdoc’s strategic distribution and syndication partnerships, setting priorities across partner categories, business models, and investment opportunities.
• Owning the most strategic partner relationships as a senior business leader and trusted executive counterpart.
• Building, negotiating, and closing complex partnership agreements and pipelines from concept through launch and ongoing growth.
• Setting the performance strategy for the partnership portfolio, using goals, metrics, and structured problem solving.
• Build the pipeline of high-potential partners and partnership models across AI platforms, search, consumer technology, healthcare, and other distribution ecosystems; lead opportunities through assessment, business case development, executive alignment, negotiation, and launch.
• Establish the playbook, decision frameworks, and operating cadences for identifying, evaluating, launching, and scaling partnerships, while surfacing insights that inform Zocdoc’s broader product, go-to-market, and business strategy.
• Leading through influence across distributed cross-functional teams; creating clarity in complex situations, coaching colleagues, and helping strengthen the Business Development team’s capabilities and operating models.

You’ll be successful in this role if you have...

• 10+ years of experience in business development, strategic partnerships, partner management, strategic account management, channel partnerships, marketing partnerships, sales, or a related commercial role.
• A demonstrated track record of independently driving end-to-end complex strategic partnerships  that have delivered measurable commercial impact. Solid negotiation experience required.
• Demonstrated success building relationships with senior executives while influencing decisions across internal and external organizations.
• Strong commercial judgment, negotiation skills, and the ability to structure mutually beneficial agreements in complex situations.
• Strong analytical instincts and the ability to use performance data to identify opportunities, diagnose issues, and make recommendations.
• Excellent written and verbal communication skills, including the ability to simplify complex issues and present a compelling point of view to executives.
• A track record of operating with significant autonomy, making sound decisions with incomplete information.
• Experience in healthcare, technology, AI, or another ecosystem with complex distribution or aggregation models is a plus.
• Experience using generative AI tools to improve operating workflows is a plus.
• A bachelor’s degree or equivalent relevant work experience.

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging