Department

Data & Analytics

About The Team

The Data & Analytics team is Justworks' data center of excellence — a connected set of functions spanning analytics, data science, analytics engineering, data governance, and platform data/ML engineering. You'll find a highly collaborative group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers.

Advanced Analytics is our decision intelligence team, helping leaders make the company's biggest bets: where to invest, what to charge, and what plan to commit to.

Who You Are

You are an experienced analytics leader with a rigorous mindset and a strong eye for how decisions get made. You work on the decisions that shape the business: How should we split next year's marketing budget? What should we charge for a new product? Which customers are worth the most to acquire and keep? What plan should we commit to?

This role owns the models behind those decisions. You choose the right method for each question, build it with your team, and stand behind the recommendation when leaders act on it. You're comfortable with imperfect data and with problems where a clean experiment isn't possible. You can explain forecasts, experiments, and models to both technical and non-technical audiences, and you are clear about the tradeoffs and uncertainty in every call.

Reporting to the Senior Director, Enterprise Analytics, you'll build and lead a team of data scientists focused on advanced analytics for Finance, Marketing, and Product Marketing. Work will include pricing analysis, forecasting, MMM, etc. We have done this work for years, however this is a new team built to give it dedicated focus, depth, and a long-term roadmap.

What You Will Work On

Team Leadership

• Build and lead a team of data scientists through hiring, professional development, goal-setting, feedback, and recognition
• Develop and implement a roadmap for Advanced Analytics aligned with Justworks strategic priorities and the decisions Finance, Marketing, and Product Marketing need to make
• Set clear standards for when a decision calls for a quick analysis, an experiment, or a model

Decision Intelligence

• Financial and business modeling - revenue, churn, and lifetime value models that shape annual plans, targets, and investment choices
• Marketing mix modeling - guide how marketing budget is allocated across channels, including offline and out-of-home
• Pricing and monetization - pricing research such as conjoint analysis and willingness to pay, to inform what we charge and how we package it
• Causal inference and incrementality - establish what actually drives results using experiments, holdouts, geo tests, and quasi-experimental methods

Partnership & Standards

• Partner with business leaders to go beyond the initial request, frame the decision, and design the right technical approach
• Own the methods behind the team's models, and partner with Data Governance and Analytics Engineering so those models are built on trusted data that executives can rely on
• Set the standard for AI-assisted analytics, including where AI tools are used, where human review is required, and how analysis and model outputs are validated
• Perform other related responsibilities as needed based on department and/or organizational needs

How You Will Do Your Work

In the Senior Manager, Advanced Analytics, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Plans & Aligns - Ensures individual actions support company mission; communicates effectively; understands urgency and plans accordingly
• Balances Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders.
• Influence and Leadership - Fosters a community of knowledge-sharing, collaboration, mentorship, and forward-thinking across the organization.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Good Judgment - Pauses before acting; asks questions to fully understand context; applies critical thinking and takes ownership of outcomes
• Teamwork & Communication - Honors diverse thoughts and opinions; leverages unique skills to maximize efficiency
• Skills and Knowledge - Capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 8+ years in data science or advanced analytics, with depth in at least two of: forecasting and LTV, marketing mix modeling, pricing research, or causal inference
• 3+ years in people management, with a proven track record of developing and managing high-performing data science or analytics teams
• Experience using Python for statistical analysis and modeling, working SQL, and fluency in experimentation and causal inference
• Strong statistical foundation: regression, time-series forecasting, Bayesian methods, and quasi-experimental design (e.g., difference-in-differences, synthetic control)
• A track record of building and defending models that inform decisions — a budget, a price, a plan
• Excellent oral and written communication, with a track record of turning complex analysis into clear recommendations that drive executive decisions
• Experience partnering with VP-level and above stakeholders, reframing and scoping their asks rather than only delivering what is requested
• Actively uses AI in analytical work, with a clear point of view on where it helps, where it fails, and how its output should be checked
• Degree in Statistics, Economics, Mathematics, or a related quantitative field, or equivalent experience

The base wage range for this position based in our New York City Office is targeted at $240,000.00 - $310,000.00 per year.

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