Research Engineer - Voice Intelligence

Pocket is building a category-defining platform for ambient intelligence. Voice is the highest-signal interface we have — and we’re looking for a research-minded engineer to push what’s possible with voice end-to-end: capture → understanding → real-time experiences → evaluation.

What you'll own

• Invent and ship improvements to our voice stack: diarization, VAD, noise robustness, transcription quality, speaker ID, and post-processing.
• Build new voice-powered product capabilities: better memory, better meeting/voice summaries, better action extraction, better personalization.
• Run tight research loops: define metrics, build eval sets, iterate on models/algorithms, and productionize what works.
• Improve real-time performance and reliability: streaming pipelines, latency budgets, fallbacks, and graceful degradation.
• Partner closely with product + design to translate voice capabilities into features people feel immediately.

What success looks like

• Step-function improvements in voice quality and perceived intelligence (measured and felt).
• A clear evaluation harness (offline + online) that prevents regressions and accelerates iteration.
• Voice features that ship reliably at scale with predictable latency.

What we're looking for

• Have 6–10+ years of experience shipping production systems with strong technical ownership.
• Are strong in applied ML/research engineering and can turn prototypes into robust product.
• Understand audio/voice fundamentals (signal processing basics helpful) and modern model/eval workflows.
• Care deeply about performance and reliability.

Nice-to-haves

• Experience with streaming audio pipelines and real-time systems.
• Experience with LLM post-processing, structured extraction, and evaluation.
• Experience building tooling for labeling, dataset curation, and QA.

What we offer

• Work directly with us and learn fast
• Direct impact on how the company operates day to day
• High-trust, high-responsibility environment
• Competitive compensation