Global Account Consultant

About the Role

Lyra Health is looking for a skilled and collaborative Global Account Consultant to serve as a subject matter expert for our international customers. In this role, you will partner closely with our Customer Success Managers to deliver a world-class experience, ensuring the unique needs of our global clients are met. Your expertise will be vital in driving customer retention and growth by navigating the nuances of international service delivery, solving complex problems, and building strong relationships with both customers and our global network of providers.

This role is fully remote and candidates must be physically located within South Africa.

Hours: Standard South Africa hours, 8am to 5am

The role is a permanent five (5) day a week role (Monday to Friday).

Flexibility: Given the global nature of the business, the successful candidate will be expected to demonstrate flexibility in their working hours.