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Clinical Administrator

Lyra Health · South Africa

Hybrid
Full-time
Mid
Clinical Ops

Posted July 24, 2026

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Job Description

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

The primary role of the Clinical Administrator is to provide a high quality and professional administration service to both internal as well as external clients through telephonic and written communication. The Clinical Administrator will  ensure the seamless transfer of our clients through a vetted transfer process to ensure correct clinical support is provided.

This position is hybrid to be based in South Africa. 

Hours: Shift hours i.e. morning, afternoon and evening.

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