Sustainment Project Manager (R5302)

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

The Sustainment Project Manager is a senior individual contributor responsible for driving execution discipline across V-BAT sustainment activities. This role owns the operating rhythm, escalation mechanisms, and cross-functional execution framework required to move technical escalations, corrective actions, configuration actions, obsolescence actions, service actions, and customer-impacting sustainment priorities to closure.

This role partners closely with Fleet Support, Sustainment Engineering, Product Engineering, Quality, Manufacturing, Supply Chain, Customer Success, and Operations to ensure sustainment actions are prioritized, resourced, tracked, and completed on timelines that support fleet readiness, customer commitments, and long-term product supportability.

The Sustainment Project Manager does not simply track work. This role drives accountability across functions, identifies blockers early, escalates risks before they impact the fleet or customer, and ensures leadership has clear visibility into sustainment health, open risks, aging issues, and priority actions.