Customer Advocacy Specialist

At Outreach, our customers are our strongest advocates and one of our most valuable assets. We are looking for a dynamic Customer Advocacy Specialist to join our Corporate Marketing team and help build a best-in-class advocacy program across our customer base. 

This is a high-impact, cross-functional role that blends storytelling, relationship management, and program execution to drive measurable business results. In this role, you will support incentivized customer advocacy programs, manage rewards and recognition initiatives, and develop a steady pipeline of high-quality customer content, from case studies and videos to reviews and sales enablement assets. You will partner closely with Sales, Marketing, Customer Success, and Product to identify, engage, and elevate customers who strengthen both our brand and our business. This role brings a great opportunity to use innovative AI technology in your day-to-day activity.