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Customer Service Product Support $25 $45 per hour

JobsInMass.com · Chelsea,

Remote
Full-time
Mid

Posted July 12, 2026

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Job Description

We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.

As a Customer Service - Product Support representative, you will

  • Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
  • Troubleshoot technical problems and guide users through troubleshooting steps
  • Maintain detailed records of customer interactions and resolutions in our CRM system
  • Collaborate with internal teams to escalate and resolve complex issues efficiently
  • Provide feedback to improve product features and customer experience

Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.

Benefits include

  • Flexible work hours and remote work environment
  • Competitive pay rate with opportunities for bonuses
  • Comprehensive training and ongoing support
  • Health, dental, and vision insurance options
  • Paid time off and holidays

Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.

Please mention the word **VIVACIOUS** and tag RNS43OC4xMDMuMTM5 when applying to show you read the job post completely (#RNS43OC4xMDMuMTM5). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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