Senior Product Manager

What you'll do:

Work closely with our software architects and UX team to define new features.
Interact with customers, sales, consulting, support, and other stakeholders to identify the highest value investments we can make in our product.
Collaborate with engineering to maintain development backlogs and support our sprint process with planning, shoulder surfs, and reviews.
Assist in rollouts by delivering/overseeing webinars, training, documentation, and other release artifacts.
Participate in product marketing team activities to brag about our awesome creations!

What you'll bring:

• BA/BS degree, preferably computer-science related... but we’ve seen PMs with unrelated degrees nailing it, so if you think you’ve got what it takes, we're open-minded.
• 3+ years experience as a Product Manager, preferably in a SaaS environment.
• Solid communication skills — you love interacting with users to identify the features they need.
• Strong desire for frequent customer interaction.
• Confidence to open Postman or write a few lines of JavaScript to verify the behavior of a new API call.
• Experience working in an SRE/DevOps-savvy environment.
• Working knowledge of IT processes and systems, especially ITSM and ITOM.

Bonus to have:

• Experience delivering Android/iOS apps
• Scrum certification
• Pragmatic Marketing training
• Experience designing and using low-code integration platforms
• Passion for technology and a keen interest in emerging trends in AI and Incident Management.

Fair Chance Statement US & Canada

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Employment Practices

Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

Originally posted on Himalayas